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How To Disable Browser Add-Ons and Toolbars for Troubleshooting

Eddie
posted this on November 06, 2012 14:22

Browser plugins and add ons that effect certain functions in the Site Builder

Sometimes toolbars can conflict with viewing or editing your website. Many applications come with browser toolbars that are offered with the program or install automatically along with them. They are designed to enhance your browsing experience in other ways.

They appear just under the address bar. 



A few examples of how extensions and toolbars can affect the site-building or viewing experience are:

  1. Known extensions and toolbars that can affect editing using Google Chrome: Skype (blocks the ability to enter text in applications such as the Blog/Forums), AdBlock Plus and Bulldog Antivirus (interferes with loading sitebuilder/sitedesigner), and toolbars that include a Coupon Buddy or BitTorrent client (often blocks the ability to load sitebuilder or enter text in applications).

    test5.png

    For instructions from Google on how to disable extensions go to this link: 
    http://support.google.com/chrome/bin/answer.py?hl=en&answer=113907

  2. Internet explorer can also be affected by Coupon Buddy/ BitTorrent client toolbars but it is seen less often. 
    test2.png

    For instructions from Internet Explorer on how to disable extensions go to this link:
    http://support.microsoft.com/kb/298931



  3.  Firefox and IE can be affected by the ask.com Toolbar, typically this affects dropdown menus but may also cause problems with saving content. 

    test3.png 

    For instructions from Firefox on how to disable extensions go to this link:
    http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

     
  4. Everyone.net premium email services are blocked by any browser with the Yahoo! Toolbar, when attempting to check or compose email the toolbar will redirect to a Yahoo! Page Not Found 404 error. 

    test4.png 

 

If you need additional assistance, you can post in the topic for help. 

 



 
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