Change Your Login Credentials

The following will inform you of how to change your account email address or account password.

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Change Account Email Address

If you would like to change the email address associated with your Webs account:

  1. Log in using your current email address and password.
  2. From the main page that displays all of the sites on your account (My Sites), click one of your site thumbnails.
  3. When you arrive to the Dashboard for your site, click the dropdown next to the Webs logo in the upper-left corner and select "Account Settings."
  4. On the Account Settings popover you can change the email address associated with your account.

NOTE: You will not be able to apply an email address that is already in-use elsewhere in the Webs system.

 

Change Account Password

Follow the same steps as above until you reach the Account Settings popover. Here, click the edit (pencil) icon near your current password.

Can I have my password sent to a different email address if I can't access the one I used to setup my Webs account?

The Email address you set as your Account Email address is used for security reasons and is how we verify you as the legitimate owner of your site. Account information such as your username/password can only be released to the Account Email address. We cannot release passwords to anyone based only on a claim that a site belongs to them.

If you are unable to access your account email address, and do not remember your username/password, it is not possible to gain access to your Webs account. This form of verification is used to protect site owners and their accounts from unauthorized access.

If you are concerned that your account has been taken over by someone else, please note the only way anyone could have accessed your site was by knowing the password, or by gaining access to your Email account through which they obtained your account password. Also note, Free sites that have not been accessed or viewed in 60 days are taken offline. Premium users are not affected by this.

If someone has gained unauthorized access to your account, you must contact your local authorities as such activity is a crime both as a Federal offense as well as a violation of international laws. Webs will comply with and assist law enforcement and authorized departments in these proceedings.

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